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Legal · Safety

Safety & Community Guidelines

Tide only works if it feels safe. Here's how we keep campus real, what we expect from you, and where to get help fast.

Effective date: June 24, 2026 · These guidelines are part of our Terms of Service.

Privacy Terms Safety Contact

Our promise

Everyone on Tide is a verified student who signed in with a real .edu email — no randoms, no bots. You only ever see and interact with people from your own campus, and that boundary is enforced on our servers, not just in the app. That's the foundation everything else is built on.

Be real, be kind

Treat people the way you'd want to be treated in a lecture hall or dining commons. These things are not allowed on Tide:

  • Harassment & bullying — targeting, demeaning, or repeatedly contacting someone who doesn't want it.
  • Hate speech — attacks based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, or serious disease.
  • Threats & violence — threatening, encouraging, or organizing harm against anyone.
  • Impersonation — pretending to be someone else, or misrepresenting who or what you are.

Zero tolerance

Some things get you removed immediately, and may be reported to your campus or law enforcement:

  • Any sexual content involving minors.
  • Non-consensual intimate images or sextortion of any kind.
  • Sharing someone's private information without consent (doxxing).
  • Using Tide to facilitate anything illegal.

No spam, no scams

Tide isn't a marketplace or a mailing list. Don't post unsolicited ads or promotions, run scams or phishing, recruit for schemes, or use bots and scrapers to collect data or message people in bulk.

Privacy & consent

What gets shared in a chat or a private space should stay there. Don't screenshot and spread someone's private messages, post images of people without their consent, or share personal details (phone number, address, schedule) that aren't yours to share.

Reporting & blocking

If something crosses a line, you have tools:

  • Report a post, profile, or message in the app and our team reviews it.
  • Block anyone to stop them from contacting or seeing you.
  • Email hello@tidecampus.com for anything urgent or that the in-app tools don't cover.

We review reports and take action — that can mean a warning, removing content, restricting features, or banning an account, depending on what happened.

If you're in danger or crisis

Tide is not an emergency service. If you or someone else is in immediate danger, contact local emergency services or your campus safety office right away.

In the U.S., free 24/7 support:

  • 911 — immediate emergencies.
  • 988 — Suicide & Crisis Lifeline (call or text).
  • Text HOME to 741741 — Crisis Text Line.
  • Your campus safety / counseling center — most schools have a 24-hour line.

Contact

Report something, or ask a safety question:

✉️ hello@tidecampus.com
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